ORDER CONFIRMATION
After placing your order you will receive a confirmation email detailing the ordered items and your shipping information. Please double-check these and contact us promptly in case of mistake. If you didn't receive the confirmation email within 24 hours, please check your spam folder before contacting us.
SHIPPING
We try our best to process all orders within 2 business days of receipt but it can take longer during peak periods (holiday seasons, sales, etc...).
You'll receive a confirmation email once your order has shipped out.
TRACKING
Parcels come with a tracking number that will be emailed to you the day they ship. If you have any trouble tracking your parcel please contact us here.
RETURN / EXCHANGE / REFUND
In case of exchange or refund, please contact us promptly by replying to the confirmation email you received when you ordered. We will provide the return address information once your exchange or refund has been approved.
Please note that:
- Only t-shirts and sweat-shirts are eligible for return and exchange
- Returning and reshipping costs will be at your expense
- Items must be returned in their original condition within 14 days of receipt
- We encourage you to ship your parcel with tracking to prevent any trouble
- Damaged or incomplete items will not be accepted and will be returned to you as we got them, at your expense
- Sales items are non-refundable but can be returned for exchange or store credit
- Initial shipping costs are non-refundable